Shipping policy
Shipping Policy
Orders are prepared and dispatched as quickly as possible. Any estimated dispatch and delivery times shown on our website are provided as a guide and are not guaranteed delivery dates unless specifically stated otherwise.
Available postage options and charges will be displayed at checkout.
Once an order has been dispatched, delivery times are dependent on the postal or courier service being used. Postal delays can occasionally occur and may be outside our control.
Please make sure that the delivery address supplied when ordering is complete and correct. We cannot accept responsibility for delays or failed delivery caused by an incorrect address provided by the customer.
If your order has not arrived within the expected timeframe, please contact us and we will be happy to help investigate.
Where an order is returned to us because an incorrect or incomplete delivery address was supplied, additional postage may be required before it can be resent.
Nothing in this policy affects your statutory rights.